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FAQ - Frequently Asked Question

1. Where can I pay my parking compound(s)?
i  
ii Level 1, SMC Multi-Storey Car Park, Jalan Wong Nai Siong
iii Parking Pondok

  1. Brooke Drive
  2. Central Market Multi-Storey Car Park
  3. Dewan Suarah
  4. Jalan Maju
  5. Jalan Pahlawan
  6. Jalan Tuanku Osman East
  7. Jalan Tuanku Osman West
  8. Kpg. Datu
  9. Pusat Pedada
  10. Rejang Park
  11. Sg. Merah
  12. Sibu Town Square
  13. Tanahmas
2. Where can I buy parking coupon(s)?
   
i. Level 1, SMC Multi-Storey Car Park, Jalan Wong Nai Siong
ii. Parking Pondok
  a. Brooke Drive
  b. Central Market Multi-Storey Car Park
  c. Dewan Suarah
  d. Jalan Maju
  e. Jalan Pahlawan
  f. Jalan Tuanku Osman East
  g. Jalan Tuanku Osman West
  h. Kpg. Datu
  i. Pusat Pedada
  j. Rejang Park
  k. Sg. Merah
  l. Sibu Town Square
  m. Tanahmas
3. Where do I submit my complaint(s)?

Complaint/Compliment/Enquiry/Request For Service/Suggestion Channels

Mailing Address
Municipal Secretary,
Sibu Municipal Council,
Level 19 - 24, Wisma Sanyan,
No. 1, Jalan Sanyan,
P.O. Box 557,
96007, Sibu,
Sarawak.
Hotline
0198179297 / 6084-310808
Fax No.
6084-320240
E-Mail
Talikhidmat
https://talikhidmat.gov.my/talikhidmat/

Talikhidmat QR Code Mobile Apps

Scan QR Code for Mobile Apps

Only Complaint/Compliment/Enquiry/Request For Service/Suggestion received through the above channels will be entertained.

4. Who should I contact for any problems arise in my residential area?
List Of Councillors : 2023 - 2025

For more information, you can always call us at 084-333411 or email us at smc[at]smc[dot]gov[dot]my
Thank you!
5. How many types of parking coupons provided by SMC?
Jenis Kupon
 Harga
(RM)
 6% SVT
(RM)
 Harga Jualan
(RM)
 Contoh Kupon
½ jam
(1 buku)		 4.00
 0.24
 4.25
1 jam
(1 buku)		 8.00
 0.48
 8.50
2 jam
(1 buku)		 16.00
 0.96
 16.95
1 hari
(1 keping)		 6.00
 0.36
 6.35
1 hari
(1 buku)		 60.00
 3.60
 63.6

* 1 buku kupon = 10 keping kupon